Uber and Lyft are terrible at providing wheelchair-accessible service, and here’s the proof

Uber and Lyft fail to provide wheelchair-accessible vehicles in New York City 70 percent of the time, a scathing new report found. The evidence underscores the long-running battle between disability rights groups and the ride-hailing companies over the availability — and economic viability — of wheelchair-accessible vehicles.

Researchers with the New York Lawyers for the Public Interest made dozens of requests for wheelchair-accessible vehicles (WAV) on Uber and Lyft in New York City last May, and their findings were pretty damning.

Lyft located a WAV for only 3 of 65 attempts (a 5% “success” rate), rendering the service non-functional for wheelchair users, while Uber located a WAV in only 27 of 49…

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